Privacy Policy

Last updated: 18 October 2026

Who we are

JNGDA is an online shop for design-led objects. This policy explains how we collect and use personal information when you visit jngda.com, create an account, place an order, or contact us.

Information we collect

  • Contact details: name, email address, phone number, billing and shipping address.
  • Order details: products, quantities, prices, delivery information, and order history.
  • Account details: username, email address, and encrypted password.
  • Communications: messages you send through our contact form or email.
  • Technical data: browser type, device, IP address, and essential cookies needed for the shop and checkout to work.

We do not store full payment card details. Payments are processed by our payment provider.

How we use information

  • To process orders, payments, deliveries, returns, and refunds.
  • To provide and secure your account and the checkout experience.
  • To answer questions, provide support, and send service messages.
  • To improve the shop, prevent fraud, and meet legal or accounting obligations.
  • To send marketing messages only where we have a lawful basis or your consent.

Sharing

We share information only with service providers needed to run the shop: payment processors, shipping carriers, hosting and email providers, and professional advisers. We do not sell personal information.

Cookies

We use essential cookies for the cart, checkout, login, and security. If we add analytics or marketing cookies, we will ask for consent where required by law.

Retention and security

We keep information for as long as needed to provide the shop, meet legal obligations, resolve disputes, and enforce agreements. We use reasonable technical and organisational measures to protect it, but no online service can guarantee absolute security.

Your rights

You may request access, correction, deletion, or a copy of your personal information, or object to certain processing. Contact us at info@jngda.com. We may need to verify your identity and may retain records required by law.

Changes

We may update this policy from time to time. The date at the top shows the latest revision.

Contact

Questions about this policy or your information: info@jngda.com.